Job Information

A great opportunity within the public sector for a Housing Income Officer to cover a secondment until April 2025.

37 hours per week
Monday to Friday with attractive/flexible hybrid working!
£13.86 - £15.42 per hour depending on experience

The primary function of the Housing Income Officer will be to assist with the recovery of debts including housing income, overpaid housing benefit and sundry debts.

The position will involve contacting customers, setting up and monitoring payment agreements and involvement in taking recovery action, where arrangements fail.

There will be an element of handling incoming calls, but the predominant function will be general debt management work, including some outbound calling and ensuring timely and correct information is gathered to support the court process, which is fundamental in maximising financial funds for the authority.

The desirable experience we are seeking includes:
Benefits systems
Housing knowledge
Northgate system knowledge
Any local government experience

If you would like to be considered for the above and have the debt management experience together with any of the desirable experience, then your application is warmly welcomed.

Closing date for applications 15th November 2024.

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